We offer free standard shipping on all Canadian orders over $100 USD. We also offer free standard shipping on all international orders over $150 USD.
Canada Standard Shipping usually take 7-14 business days. International Standard Shipping usually take 8-19 business days. For certain places and remote geographic areas the delivery could take longer than usual.
We work as quick as possible to get your package shipped out to you! However, with a high volume of orders we do take about 1-2 business days to pack up and ship out your order.
US Standard Shipping (48 contiguous states, Alaska & Hawaii) usually takes 4-6 business days. US Expedited Shipping (48 contiguous states, Alaska & Hawaii) takes 2-3 business days. US Express Shipping (48 contiguous states, Alaska & Hawaii) takes 1-2 business days.
US Standard Shipping and US Expedited Shipping are sent with USPS First Class and USPS Priority. US Express Shipping is sent with UPS 2nd Day Air.
Once an order has been made online and processed at our warehouse, we are unable to make changes or cancellations. If you have an urgent request or a question about your order, please contact us and we will respond within 1-2 business days.
You are welcome to purchase up to 10 of the same products per order. If you wish to make a larger order, please visit our Corporate Gifts page or drop us a line.
You may exchange or return an item within 30 days of your purchase. Please contact us to submit a request.
Please note that your item must be unused and in the same condition that you received it, and it must be in its original packaging. Perishable goods such as food items cannot be returned. For more details on exchanges and returns, please visit the Delivery & Returns page.
Nope, it’s not necessary to create an account to make a purchase. Please place your order as a guest.
We do encourage you to create an account to make your checkout process easier and faster. You will be able to save your personal details, review past orders, update newsletter subscription details, earn and redeem rewards, and receive invitations to member-only events and promotions.
Vorda & Environments
As a company committed to sustainable development, we strive to make our practices consistent with the widely recognized Sustainable Development Goals (SDGs), built on decades of work by the United Nations. We always want to understand the social, economic and environmental risks and impacts of our business and broader value chain, and continually take steps to minimize harm whenever we can.
We are currently developing our vision for the next decade and beyond with a focus on:
- Sourcing the best available natural ingredients for good health and well-being
- Seeking clean-energy alternatives and reducing our carbon footprint across our value chain
- Innovating sustainable product designs and adopting environmentally friendly packaging materials for reuse and recycle
- Enhancing our operations to reduce resource consumption and waste
Yes! We only source from carefully selected plants and extract the highest quality ingredients from them.
Whenever possible, we avoid plastic-based materials. We mainly use recyclable glass, and paper and polyethylene terephthalate (PET) packaging that’s biodegradable.
Tea & Infusions
Our teas are packaged to preserve freshness and quality in a variety of shipping and storage conditions. To ensure the best taste from our teas, we recommend you consume them within 8 weeks once opened. For unused tea items, you can refer to the “best before” date on the canister or package
We recommend that you keep your products in an airtight container away from moisture and direct sunlight for best flavor retention and freshness.
All of our current teas are gluten-free and vegan, and our tea bag materials also contain no gluten.
In general, all teas are rich in antioxidants, which are thought to help suppress free radical activity in our body and keep our defenses strong. Certain fruits, herbs and teas such as strawberry, hibiscus and matcha contain a higher number of antioxidants.
All Vorda teas are GMO-free.
Our teas are made to be savored in many different ways. You can find a brewing instructions card inside each of our Vorda tea products, but feel free to deviate from these guidelines as your taste buds see fit. You can also visit the product pages on our website for more information.
Essential Oil Blends
None of our essential oils are tested on animals. They are all plant-based products. Vorda shares your concerns that personal care products should not be tested on animals. We offer the highest quality essential oils available for caring customers seeking natural and cruelty-free products.
Most essential oils never expire. However, for optimal aromatic performance, we recommend that you use up our essential oils within a year of opening them. Store them in a cool and dry place away from direct sunlight.
Vorda essential oils are designed to create a delightful scent. We do not suggest using them for any other purpose except for enhancing your room aroma. In the near future, we expect to develop and launch a Vorda personal care collection designed for skincare and health.
We recommend using Vorda wood diffusers to quietly diffuse the aroma. It is a natural way to enjoy vivid aroma within small areas. We also recommend using other good quality aroma diffusers to maximize the scent. Please note that some humidifiers only has humidifying function and may not diffuse the scent.
In general, a 150 to 400 square foot space can be easily filled with pleasant aroma within a few minutes using just 5-8 drops of Vorda essential oil. You can adjust the amount for a strong or light scent. Place multiple diffusers for rooms larger than 600 square feet.
The Vorda wood diffuser is a natural alternative to diffuse essential oils, thus the diffusion capacity is limited when compared to electronic diffusers and humidifiers. In general, the Vorda wood diffuser diffuses aromas of high quality pure essential oils within 10-12 feet, or fill in a room within 80sf to 120 sf. The Vorda wood diffuser promotes tranquility to our customers; it is child and pet friendly, safe and quiet, and does not require any plugs, cords, or water!
No, we strongly suggest not using diluted essential oils on Vorda wood diffusers. The aroma diffusion will be far less effective than when using pure essential oils. In addition, some diluted essential oils actually damages natural and unprocessed woods.
Though you can switch scents after waiting between 72-96 hours to let the scent fully leave the wood diffuser, we highly recommend sticking to one essential oil, of at least not change scents too frequently. The natural wood will continuously absorb oils and disperse aromas for longer periods of time the longer you stick to using one essential oil.
We suggest gently wiping with a dry cloth to get rid of dust when necessary. Please do not wash the wood diffuser, it will damage the natural unprocessed wood.
As long as you are good to your wood diffuser, it is here to stay! If you want to use many different essential oils, or if the wood diffuser became damaged from water or low-quality essential oils, we then recommend you to get a new one. Otherwise, enjoy your current wood diffuser for as long as you wish.
We are pleased to know that you consider joining Vorda family, please drop us a line through Contact Us page and we will get back to you within 2 business days.
To apply for available positions, please visit our Career page. We update vacancies on a regular basis, so please feel free to check back in.